Return Policy

Order cancellation
To cancel an order, simply call our customer service at 123456 (9AM – 8PM) or email us at support@zamanigems.com. In case, the order has already been shipped, please inform customer service and do not accept the shipment. You will receive a shipment confirmation email when your order is shipped out.

Returns policy
We accept returns under the following situations:

  • Damaged items getting delivered
  • Delivery of wrong items – not according to your order

Refund policy
Refunds are processed in a maximum of 15 days from the date on which zamanigems receives returned goods. Through Net Banking, Debit Card or Credit Card, the amount will be transferred back into the bank account from which it was paid.

Our mission is to offer the global audience a gateway to hand picked Afghanistan artifacts, and inspire a conversation dedicated to conserving arts and crafts.

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